This is "Be Kind To Customers" Week. Customer Service
 
If you need to reach our sales staff to ask a pre-sales question, or you have a question about your order, use any of the methods below to reach us.

May we suggest you first check the two online sources of information listed under the Web method shown in the table below to see if any of them answers your question.  If they don't, then please contact us and we will be happy to help you.
 
Hours:  8 am (0800) to 8 pm (2000) USA Eastern Time (GMT/UTC - 5 Hours) 
Monday - Saturday (we rest on Sunday)

 

For

   Description

Pre-Sales Use for pre-sales questions, if you have a problem ordering from our website or downloading a product, or you want to order by phone.
   Phone  USA 1-770-472-1261
   On-Line Form Feedback
After Sale Use if you have already ordered a product and have a question about refunds, returns, or other non-technical questions.  (For technical support, click here.)
   Phone  USA 1-770-472-1261
   On-Line Form Service
Web
Postal  Travel Science 
  503 Southlake Cove Court
  Jonesboro, GA 30236

  P.O. Box 870125   Morrow, GA   30267-0125 USA

Click on the Legal Notice link in the top Navigation window on this page to view 
our Return, Refund and Privacy Policies.

We want you to be a happy customer.   It is only human to make mistakes. We will try our best to fix any problems or errors on our part.  If you are not happy with the service you receive, bypass GO! and send an email directly to the
person at the top!  We might add that complimenting a member of the Travel Science staff for good support is always welcomed and appreciated!